Welcome to I Heart MDE Travel

Effective Date: December 15, 2024

Thank you for visiting I Heart MDE Travel. By accessing and using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully, as they outline your rights, obligations, and limitations when using our services. If you do not agree to these terms, please do not use our website or services.

1. Services Provided

I Heart MDE Travel offers travel consultation and coordination services, including assistance with booking accommodations, transportation, curated experiences, excursions, and event planning in Medellín, Colombia, and other select destinations. We act as facilitators to ensure a seamless and enjoyable travel experience tailored to your needs.

2. Eligibility and Use of Services

By using our website and services, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. You agree to use our services in accordance with these Terms and applicable laws.

3. Booking and Payments

Upon requesting services through our website, you will be provided with a consultation and a customized travel itinerary or package estimate. Specific terms of payment, including deposits and final payments, will be outlined in your consultation agreement. I Heart MDE Travel reserves the right to modify service prices or offer special promotions at our discretion.

4. User Responsibilities

In using our services, you agree to:

• Provide accurate and complete information during consultations and when making arrangements.
• Ensure compliance with visa, travel, and safety requirements for the destinations you visit.
• Adhere to the rules and instructions of any third-party providers we coordinate on your behalf.

Failure to comply with these responsibilities may affect your eligibility for services and may result in termination of this agreement.

5. Disclaimer of Liability

I Heart MDE Travel acts solely as a coordinator between clients and third-party service providers. We do not provide transportation, accommodations, or other direct services but facilitate your access to reputable providers.

Travel Disclaimer: Information on our website or shared during consultations is for informational purposes only and should not be construed as expert advice in any field.

6. Third-Party Providers

We work with a network of third-party providers to deliver transportation, accommodations, and curated experiences. I Heart MDE Travel is not responsible for the actions, omissions, or errors of these providers. Any issues with third-party services must be resolved directly with the respective provider.

7. Limitation of Liability

To the fullest extent permitted by law, I Heart MDE Travel, its employees, agents, and affiliates shall not be liable for any damages, including but not limited to incidental, consequential, or punitive damages, arising from:

• Your use or inability to use our services.
• Dissatisfaction with third-party services.
• Losses resulting from delays, cancellations, or changes in travel arrangements.

In any case, our total liability to you shall not exceed the amount paid for the specific services in question.

8. Intellectual Property Rights

All content on the I Heart MDE Travel website, including text, graphics, logos, and software, is the property of I Heart MDE Travel or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our express written permission.

9. Privacy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy, which is incorporated by reference into these Terms of Service.

10. Modifications to Services and Terms

I Heart MDE Travel reserves the right to modify or discontinue our services, or to update these Terms of Service, at any time and without prior notice. Any changes to the Terms will be posted on our website with an updated effective date. By continuing to use our services after any updates, you agree to the revised terms.

11. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in Georgia, and you hereby consent to the exclusive jurisdiction of these courts.

12. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us at:

I Heart MDE Travel

hello@iheartmde.com

This version reflects the travel-focused nature of I Heart MDE Travel, with emphasis on transparency and legal clarity for your services. Let me know if you’d like further adjustments!